How we measure

We publish how long online casinos take to pay real players, measured from players logging their own withdrawals. Nothing here is a star rating or an opinion. This page is the exact method.

Time to resolution is the number that matters

For every withdrawal we record the time to resolution: how long it took, however it ended, paid, refused, cancelled, or account closed. (spec 3.2)

We publish time to resolution beside the payout median, for example: "median 9 days over all 17 withdrawals, however they ended." It is the only figure a casino cannot improve except by paying people sooner. Refusing or stalling a withdrawal does not lower it, because a refusal still counts as an ending at the time it took.

Payout median, and what we split it by

The payout median is the middle time among withdrawals that were actually paid. We always show it next to time to resolution and next to the count that did not end in payment, so a fast median can never hide a wall of refusals. (spec 3.1, locked)

Every figure belongs to a slice, so we never blend numbers that are not comparable: (spec 3.4 to 3.8)

• Net position: getting your own deposit back is measured separately from getting your winnings out. These behave very differently and are never merged.
• Payment method: bank transfer, card, and crypto are each their own record.
• Amount band: amounts are grouped into bands, never shown exact on public pages.
• VIP versus standard, where the data supports it.

Every player counts once, member-weighted

We do not count records, we count players. Each member's own median is taken first, then we take the median across members. Logging thirty withdrawals does not make one person thirty witnesses. (spec 3.13)

• A published split needs at least 8 records from 5 distinct verified players. (spec 14.2)
• One member is capped at 2 records per slice, so no single account can move a number.
• Record volume gives no extra weight, and there is no public member leaderboard. (spec 7.1)

Windows, denominators, and no bare numbers

• Every figure carries a named rolling window, 180 days by default, with all-time one tap away. (spec 3.14, 14.2)
• Every rate uses one fixed denominator, so refused, cancelled, and still-waiting always add up honestly. (spec 3.12)
• We never publish a bare median. Method, distinct-player count, and window travel with it.

The control group and known limits

Our strongest defence against a casino cherry-picking which records exist is a held control sample and an honest contributor mix. The core threat to this data is selection, not fabrication: a genuine record can still be part of selective or preferential activity. (spec 3.3, chapter 9) We publish these limits rather than claim the number cannot be gamed.